Shipping policy

All Griseus Designs items are made to order. Please allow 2–5 business days for production before your order ships.

Shipping Times

Once shipped, delivery typically takes:

United States: 3–10 business days

Shipping times may vary based on location, carrier delays, or seasonal volume.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details.

Order Tracking

Tracking information will be emailed once your order has shipped.

Address Accuracy

Customers are responsible for providing an accurate and complete shipping address. Orders shipped to an incorrect or incomplete address are not eligible for refunds.

Lost or Delayed Packages

Once an order has been handed off to the carrier, Griseus Designs is not responsible for delays, lost, or stolen packages. If an issue occurs, please contact us and we’ll assist where possible.